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SuGE3K ServicedesK download for Linux

Free download SuGE3K ServicedesK Linux app to run online in Ubuntu online, Fedora online or Debian online

This is the Linux app named SuGE3K ServicedesK whose latest release can be downloaded as servicedesk_rev_5.tar.xz. It can be run online in the free hosting provider OnWorks for workstations.

Download and run online this app named SuGE3K ServicedesK with OnWorks for free.

Follow these instructions in order to run this app:

- 1. Downloaded this application in your PC.

- 2. Enter in our file manager https://www.onworks.net/myfiles.php?username=XXXXX with the username that you want.

- 3. Upload this application in such filemanager.

- 4. Start the OnWorks Linux online or Windows online emulator or MACOS online emulator from this website.

- 5. From the OnWorks Linux OS you have just started, goto our file manager https://www.onworks.net/myfiles.php?username=XXXXX with the username that you want.

- 6. Download the application, install it and run it.

SCREENSHOTS

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SuGE3K ServicedesK


DESCRIPTION

Su|GE3K ServicedesK es una solución desarrollada y enfocada a mejorar todos los procesos de su compañía la cual esta en la capacidad de manejar los diferentes proyectos/áreas de forma independiente. Agiliza los diferentes procesos de atención como Preguntas, Quejas, Reclamos, Solicitudes y Requerimientos (PQRS) con diferentes métodos de fácil integración.

IMPORTANTE: Esta solución es basada en MantisBT v1.2.20. Sus principales diferencias radica en la interfaz web, mejoras en seguridad, y los plugins están integrados.



Features

  • Autenticación local o integración con LDAP y AD.
  • Integración con plataformas de Contact Center por CTI.
  • Banner de anuncios de noticias.
  • WebService.
  • Recordatorios.
  • Envio de Email a usuarios externos.
  • Notificaciones.
  • Gestión de conocimiento.
  • Gestión de incidencias y problemas. (ITIL)
  • Acciones Masivas.
  • Respuestas Rapidas.
  • Integracion.

User interface

Web-based


Programming Language

PHP, JavaScript


Database Environment

MySQL



Categories

Workflow, Service Support

This is an application that can also be fetched from https://sourceforge.net/projects/suge3k-servicedesk/. It has been hosted in OnWorks in order to be run online in an easiest way from one of our free Operative Systems.


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