This is the Linux app named iTop - IT Service Management CMDB whose latest release can be downloaded as iTop-3.2.1-1-16749.zip. It can be run online in the free hosting provider OnWorks for workstations.
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SCREENSHOTS
Ad
iTop - IT Service Management CMDB
DESCRIPTION
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality.
iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes.
Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop].
Features
- Configurable CMDB: A centralized platform for managing and visualizing IT assets, infrastructure, and their relationships.
- Comprehensive Service Management: Tools to efficiently manage requests, incidents, problems, changes, and service desks.
- Service and Contract Management: Stay compliant with ITIL standards while managing IT services, contracts, and SLAs.
- Change and Risk Management: Track changes and mitigate risks to maintain service continuity.
- SLA Monitoring and Impact Analysis: Automate SLA monitoring and use impact analysis tools to anticipate disruptions.
- Mass Import and Data Synchronization: Easily handle bulk data imports and ensure data consistency across the platform.
- Customizable Dashboards: Create personalized dashboards to track key performance indicators (KPIs) and system health.
- Integration-Ready: Connect iTop with third-party tools and APIs to enhance your IT ecosystem.
- Reporting tools
Audience
Advanced End Users, Developers, Information Technology, System Administrators
User interface
Web-based
Programming Language
PHP
Database Environment
MySQL, Project is a relational object mapper
Partners
Combodo is a french IT service company created by the founders of the iTop project. Combodo helps enterprises in deploying and integrating iTop into their own IT environment.
* Find a partnerTo achieve your project with ITSM choose a Combodo certified partner: those consulting and integration firms have invested and developed specific skills to support projects using Combodo products.
* Become a PartnerAs a consulting and integration company, you offer quality services in the field of IT management. In particular, you have experience of ITIL best practices and are able to implement it step by step, at your customers pace: Win more ITSM and CMDB projects with iTop, become a Combodo Certified Partner.
Categories
This is an application that can also be fetched from https://sourceforge.net/projects/itop/. It has been hosted in OnWorks in order to be run online in an easiest way from one of our free Operative Systems.
