This is the Windows app named OTRS eXternalDB whose latest release can be downloaded as ExternalDB-1.0.1.opm. It can be run online in the free hosting provider OnWorks for workstations.
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- 6. Download the application and install it.
- 7. Download Wine from your Linux distributions software repositories. Once installed, you can then double-click the app to run them with Wine. You can also try PlayOnLinux, a fancy interface over Wine that will help you install popular Windows programs and games.
Wine is a way to run Windows software on Linux, but with no Windows required. Wine is an open-source Windows compatibility layer that can run Windows programs directly on any Linux desktop. Essentially, Wine is trying to re-implement enough of Windows from scratch so that it can run all those Windows applications without actually needing Windows.
eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.
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This is an application that can also be fetched from https://sourceforge.net/projects/otrs-externaldb/. It has been hosted in OnWorks in order to be run online in an easiest way from one of our free Operative Systems.